Shipping Charges $20 Flat
Customers at NY Gold Co can select from four payment methods when placing orders: PayPal, credit/debit card, paper check, and bank wire. Below we have outlined the complete order process and details for each payment method
PayPal Orders
PayPal orders clear as soon as they completed and move directly into the shipping queue. On rare occasions, PayPal orders may require manual review by our fraud team, in which case processing may take longer.
Once the order is indicated as Paid, your PayPal payment has been processed, and the order has entered the shipping queue.
- Minimum: $100
- Maximum: $10,000
We are proud to now accept PayPal payments. Due to the high risk of fraud, we can only accept orders shipping to PayPal Verified Shipping Addresses.
To place a PayPal order, simply add products to your shopping cart, select “PayPal” as your payment method; ensure your order total is greater than $100 and less than $10,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.
You will be redirected to PayPal to log in to your PayPal account and process the payment. The final step will lead you back to Nygoldco.com to confirm your pricing, shipping method, and finalize the order.
As soon as your PayPal payment has been processed, we prepare your package for shipping and notify you once it is sent out. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.
Credit/Debit Card Orders
Credit and debit card orders clear as soon as they are marked to Paid in our system, which typically occurs within one business day. Some credit and debit card orders may require manual review by our fraud team, in which case processing may take longer. Once the order is indicated as Paid, your credit/debit card payment has been processed and the order has entered the shipping queue.
- Minimum: $100
- Maximum: $5,000
- Discount: None
We are proud to accept Visa and MasterCard credit and debit cards (as of Dec 1, 2014, we no longer accept direct AMEX card payments – customers wishing to use AMEX can do so through PayPal, regardless of whether they have an account). Due to the high risk of fraud, we can only accept credit/debit card orders up to $5,000. Note: Credit/debit card orders MUST ship to a matching billing address due to risk of fraud. To use differing billing and shipping addresses, please select paper check or bank wire as your payment method.
To place a credit/debit card order, simply add products to your shopping cart, select “Credit/Debit Card” as your payment method, ensure your order total is greater than $100 and less than $5,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.
You will have to enter standard information including your name, phone number, email, and shipping/billing address.
As we utilize the Verified by Visa and MasterCard SecureCode programs, our system will check if your Visa/MasterCard is enrolled in the required program, and if so, you will be asked to provide some personally identifiable information such as the last four digits of your social security number or your mother’s maiden name. We at NY Gold Co never have access to this information; it is passed via secure methods directly to Visa/MasterCard to confirm your identity/purchase.
We also manually approve nearly all credit/debit card orders. This process is usually completed within 24 business hours. As soon as your payment has been processed, we prepare your package for shipping. We will send an email notification when your order ships.
Paper Check/Money Order/Cashier’s Check Orders
All paper checks, regardless if they are personal checks, cashier’s checks, or money orders, require 3-5 business days to clear before entering the shipping queue. Unfortunately, we do receive fake money orders and cashier’s checks, and the only way for our company to 100% clear a check as good funds is to wait out the bounce period.
- Minimum: $100
- Maximum: $50,000
- Discount: 4%
Paper check, money order, and cashier’s check orders all have the same order process and offer a 4% discount on credit/debit card and PayPal orders. This payment method has a $100 minimum and has a $50,000 maximum/order.
To place a paper check order, simply add products to your shopping cart, select “Paper Check” as your payment method, ensure your order total is more than $100 but less than $50,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.
During checkout, you will have to enter standard information including your name, phone number, email, and shipping and billing addresses, as well as a credit/debit card. We take your credit/debit card details to verify your identity, as well as enforce our Market Loss Policy, should you choose to cancel your order or fail to mail your payment within our allotted time frame.
Paper check payments MUST be mailed within one day of order placement and must be received within ten days of order placement. All orders not paid within this time frame will be canceled and cancellation fees/market losses will be billed without exception.
If your check is not received within 10 days from the time the order is placed, and you have mailed payment, we require tracking of said payment to override cancellation. Sending your payment with delivery confirmation is always recommended.
Note, we DO NOT charge your credit/debit card for paper check orders – the card is only charged if you either:
- Cancel your order.
- Fail to postmark your payment to us within two business days of placing your order.
Upon placing your order, you will receive mailing instructions for sending in your paper check/money order/cashier’s check. Please remember to write your order number in the memo area of your check.
After we have received and deposited your payment, there is a 3-5 business day processing period while we wait for the payment to clear. As soon as the payment clears, we prepare your package for shipping and notify you once it is sent out. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.
Bank Wire Orders
Bank wires clear immediately, and enter the shipping queue instantly upon receipt. Please note we update wires to Paid in batches several times throughout the day, so you can expect email confirmation of your received bank wire by close of business on the day of receipt.
- Minimum: $2,500
- Maximum: $150,000
- Discount: 4%
Bank wire orders offer a 4% discount over credit/debit card and PayPal orders, and have a $2,500 order minimum and a $150,000 order maximum.
To place a bank wire order, simply add products to your shopping cart, select “Bank Wire” as your payment method, ensure your order total is greater than $2,500 but less than $150,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.
During checkout, you will have to enter standard information including your name, phone number, email, shipping and billing addresses, as well as a credit/debit card. We take your credit/debit card details to verify your identity, as well as enforce our Market Loss Policy, should you choose to cancel your order or fail to wire your payment within our allotted time frame.
To carry out these remaining orders, you will be required to visit your local bank. When you arrive at the bank, simply inform one of the associates that you would like to request a wire transfer. Please be advised that most banks charge an outgoing transfer fee, which can range anywhere between $20-$30 USD for a domestic transfer. You must then provide them with the details of your transfer such as the amount, the recipient, their bank name and their bank account number. (These details will have been enclosed to you in the contents of our email.) There will most likely be a form that you will have to fill out either in advance online or in person at the time of request.
Bank wire payments MUST be received within one business day of order placement. All orders not paid within this time frame will be canceled and cancellation fees/market losses will be billed without exception.
Example time frames: an order placed on Saturday, prior to midnight, would need to be paid by close of business Monday. An order placed Monday morning, prior to 8:00 a.m. EST, would need to be paid by close of business Monday. An order placed Tuesday evening would need to be paid by close of business Wednesday.
Note, we DO NOT charge your credit/debit card for bank wire orders – the card is only charged if you either:
- Cancel your order.
- Fail to wire your payment to us within one business day of placing your order.
Upon placing your order, you will receive wiring instructions for sending your payment. You can also see our wiring instructions in your order confirmation email, as well as in the order tracking area of our site.
Please remember to write your order number in the notes area on the wire form.
After we have received your wire payment, we prepare your package for shipping and notify you as soon as it is shipped. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.
Please be aware, however, that we do NOT accept ACH payments.
For any further questions on payment methods or processing times, please contact us.