Faq’s

  • All
  • Payments
  • Pricing
  • Shipping
  • Miscellaneous

We will send an email confirmation as soon as the payment has been processed and applied to the order you placed.

If we don’t get the payment within five (5) business days, we reserve the right to either accept the payment, refuse it or cancel payment or provide a new quote based onthe price at the time we received the payment.

The New York Gold Company accepts all of the following payment methods:

  • Credit cards
  • Bank wire
  • PayPal
  • eCheck
  • Personal check

Yes, you can. We recommend using a credit card as it leads to added security, faster shipping times, and expedited payment clearance.

The New York Gold Company allows free shipping if you spend more than USD 399 on one or more order(s). If the order is less than that value, you have to pay a shipping fee.

The New York Gold Company will pack and ship your order as soon as we receive the payment for the order. After shipping, we will send an email confirmation with tracking details.

No

The executives of The New York Gold Company will wrap all packages discretely by using white or brown corrugated boxes so that people can’t guess what’s inside.

We would request you to wait for 7 days after the package is shipped before contacting us. Then, we will guide you on the procedure. Filing a police complaint might be needed if the loss is due to tampering or theft.

No, the only fee we add is the shipping fee that is mentioned before. We do not have any hidden fees or charges.

Yes, the prices will be locked if you place an order via telephone or online, and we send you an order confirmation email that will also mention the locked prices.

Yes, The New York Gold Company might offer volume pricing and quantity discounts. But each case is unique, so you’ll need to call our customer service team for that.

The New York Gold Company is not required to report all the sales transactions to IRS or any other agency unless a customer falls under the Form 8300 requirement.

The New York Gold Company is nota financial or tax adviser, so we suggest that you find an expert who can guide you on that matter.

We will send an email confirmation as soon as the payment has been processed and applied to the order you placed.

If we don’t get the payment within five (5) business days, we reserve the right to either accept the payment, refuse it or cancel payment or provide a new quote based onthe price at the time we received the payment.

The New York Gold Company accepts all of the following payment methods:

  • Credit cards
  • Bank wire
  • PayPal
  • eCheck
  • Personal check

Yes, you can. We recommend using a credit card as it leads to added security, faster shipping times, and expedited payment clearance.

No, the only fee we add is the shipping fee that is mentioned before. We do not have any hidden fees or charges.

Yes, the prices will be locked if you place an order via telephone or online, and we send you an order confirmation email that will also mention the locked prices.

The New York Gold Company allows free shipping if you spend more than USD 399 on one or more order(s). If the order is less than that value, you have to pay a shipping fee.

The New York Gold Company will pack and ship your order as soon as we receive the payment for the order. After shipping, we will send an email confirmation with tracking details.

No

The executives of The New York Gold Company will wrap all packages discretely by using white or brown corrugated boxes so that people can’t guess what’s inside.

We would request you to wait for 7 days after the package is shipped before contacting us. Then, we will guide you on the procedure. Filing a police complaint might be needed if the loss is due to tampering or theft.

Yes, The New York Gold Company might offer volume pricing and quantity discounts. But each case is unique, so you’ll need to call our customer service team for that.

The New York Gold Company is not required to report all the sales transactions to IRS or any other agency unless a customer falls under the Form 8300 requirement.

The New York Gold Company is nota financial or tax adviser, so we suggest that you find an expert who can guide you on that matter.

  • Gold a: $1,920.04 c: 8.62 c%: 0.45%
    Silver a: $25.19 c: 0.34 c%: 1.34%
    Platinum a: $895.03 c: 2.16 c%: 0.24%
    Palladium a: $2,447.12 c: 11.47 c%: 0.47%
  • Gold a: $1,920.04 c: 8.62 c%: 0.45%
    Silver a: $25.19 c: 0.34 c%: 1.34%
    Platinum a: $895.03 c: 2.16 c%: 0.24%
    Palladium a: $2,447.12 c: 11.47 c%: 0.47%
  • Gold a: $1,920.04 c: 8.62 c%: 0.45%
    Silver a: $25.19 c: 0.34 c%: 1.34%
    Platinum a: $895.03 c: 2.16 c%: 0.24%
    Palladium a: $2,447.12 c: 11.47 c%: 0.47%