The New York Gold Company allows free shipping if you spend more than USD 399 on one or more order(s). If the order is less than that value, you have to pay a shipping fee.
The New York Gold Company will pack and ship your order as soon as we receive the payment for the order. After shipping, we will send an email confirmation with tracking details.
The executives of The New York Gold Company will wrap all packages discretely by using white or brown corrugated boxes so that people can’t guess what’s inside.
We would request you to wait for 7 days after the package is shipped before contacting us. Then, we will guide you on the procedure. Filing a police complaint might be needed if the loss is due to tampering or theft.